Terms & Conditions

1. Introduction and Acceptance

Welcome to wha7, an internationally operated online gaming and sports betting platform serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and Rangpur. These Terms and Conditions ("T&C") constitute a legally binding agreement between you ("the Player") and wha7 ("the Platform", "we", "us", or "our").

By creating an account, making a deposit, or placing a wager on the wha7 platform, you confirm that you have read, understood, and agree to these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you must not use this platform.

2. Player Eligibility

Access to and use of the wha7 platform is strictly subject to the following eligibility requirements. You must meet all of the following conditions to register and maintain an account:

• Age: You must be at least 21 years of age. wha7 operates a strict 21+ only policy. Providing false information regarding your age is a serious breach of these terms and will result in immediate account closure.
• Identity: You must be a real, natural person. Corporations, trusts, and automated entities are not permitted to hold player accounts.
• One Account: Each individual is permitted to hold only one active account on the wha7 platform. Duplicate accounts will be identified and terminated, with any associated funds forfeited.
• Jurisdictional Compliance: You are solely responsible for ensuring that your use of the wha7 platform is lawful in your jurisdiction. It is your obligation to be aware of and comply with any applicable local laws.

3. Account Registration and Security

To access the full range of services offered by wha7, you must create a verified account. During registration, you are required to provide accurate, complete, and up-to-date personal information. You agree to the following account obligations:

• You must keep your login credentials confidential at all times. Do not share your username or password with any third party.
• You are fully responsible for all activity conducted through your account, whether authorised by you or not, unless you have notified us of a breach immediately.
• wha7 may request identity verification documents (KYC) at any time, particularly prior to processing withdrawal requests. Failure to complete KYC verification may result in account suspension.
• If you suspect unauthorised access to your account, you must contact our support team at [email protected] immediately.

wha7 implements SSL encryption technology to protect all data transmitted between your device and our platform. We are committed to maintaining the security of your personal and financial information at all times.

4. Deposits and Withdrawals

wha7 supports a range of payment methods commonly used by players in Bangladesh. All financial transactions are processed in Bangladeshi Taka (BDT). The following terms apply to all deposits and withdrawals:

• Accepted Methods: Deposits and withdrawals are supported via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other locally available options. The availability of specific methods may vary.
• Minimum Deposit: The minimum deposit amount is ৳500. Minimum withdrawal thresholds are displayed within the cashier section of your account.
• Withdrawal Processing: Withdrawal requests are typically processed within 1-3 business days, subject to successful KYC verification. wha7 reserves the right to conduct additional checks before releasing funds.
• Currency: All account balances, bets, and payouts are denominated in Bangladeshi Taka (৳). Amounts displayed on the platform reflect BDT values.

wha7 does not charge transaction fees on deposits made to your account. However, your payment provider may apply their own fees. Always check with your provider before initiating a transaction.

5. Bonuses and Promotions

wha7 offers a range of promotional bonuses and rewards to both new and existing players. All bonuses are subject to the following terms and conditions, in addition to any specific terms stated within the individual promotion:

• All bonuses are subject to wagering requirements before any winnings derived from bonus funds may be withdrawn. The applicable rollover requirement will be stated clearly in the promotion details.
• Only one welcome bonus may be claimed per player. Welcome bonus offers are exclusively available to new players who have not previously held an account on the platform.
• wha7 reserves the right to withdraw or modify any bonus offer, including cancelling active bonus rounds, in the event of suspected abuse, fraudulent activity, or technical error.
• Free spins awarded as part of a promotion are valid for a specified period as stated in the offer terms. Unused free spins will expire at the end of this period.

6. Responsible Gaming

wha7 is committed to promoting responsible gaming and providing a safe, fair, and enjoyable experience for all players. We offer the following tools to help players maintain control over their gaming activities:

• Deposit limits: Players may set daily, weekly, or monthly deposit limits to manage spending. Contact support to activate or adjust these limits.
• Self-exclusion: If you feel that gaming is negatively affecting your life, you may request a temporary time-out or permanent self-exclusion from the platform by contacting [email protected].
• 21+ policy: All players must be at least 21 years of age. wha7 actively works to prevent underage gambling and may request proof of age at any time. Players found to be under 21 will have their accounts closed and any winnings forfeited.

7. Prohibited Activities

The following activities are strictly prohibited on the wha7 platform. Any player found to be engaging in prohibited activities will have their account suspended or permanently closed, with all funds forfeited:

• Using any automated software, bots, scripts, or artificial intelligence tools to interact with the platform in place of genuine human activity.
• Collusion with other players, including engaging in match-fixing, coordinated betting strategies, or any form of fraudulent cooperation that affects game outcomes.
• Money laundering or using the platform for any transaction that constitutes or facilitates illegal financial activity under applicable law.
• Attempting to exploit, hack, or reverse-engineer any part of the wha7 platform, including its software, payment systems, or random number generation mechanisms.
• Opening multiple accounts to claim bonuses more than once, circumvent account restrictions, or otherwise abuse the platform's promotional structure.

8. Intellectual Property

All content available on the wha7 platform, including but not limited to text, graphics, logos, icons, images, audio clips,software, and game interfaces, is the intellectual property of wha7 or its third-party licensors. All rights are reserved.

You may not copy, reproduce, distribute, publish, transmit, modify, adapt, translate, create derivative works from, or exploit any content from the wha7 platform without our prior written consent. Unauthorised use of our intellectual property may result in legal action.

9. Limitation of Liability

wha7 provides its platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, wha7 disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted, error-free access to the platform at all times.

In no event shall wha7, its directors, employees, partners, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, arising from your access to or use of (or inability to access or use) the platform or its content.

10. Amendments to These Terms

wha7 reserves the right to revise, update, or replace any part of these Terms and Conditions at any time by posting the updated version to this page. The date of the most recent revision will be displayed at the top of this document as the "Last Updated" date.

It is your responsibility to review these Terms and Conditions periodically for changes. Your continued use of the wha7 platform after any modification constitutes acceptance of the revised Terms and Conditions.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with international online gaming regulations applicable to the jurisdiction in which wha7 operates. In the event of any dispute arising from or related to these Terms and Conditions or your use of the wha7 platform, the parties agree to first attempt resolution through good-faith negotiation. If resolution cannot be reached informally, disputes shall be submitted to binding arbitration. wha7 makes no representation that the platform is appropriate or available for use in all locations, and accessing the platform from jurisdictions where its content is illegal remains the sole responsibility of the user.

12. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or if you require assistance with your account, our support team is available to help you. We aim to respond to all enquiries within 24 hours (Bangladesh Standard Time, UTC+6).

Email us at: [email protected]